Returns & Exchanges

At Toasted Jewelry, we want you to love your shine, which is why we offer a 30-day window for returns or exchanges on all unworn, original condition pieces. Simply ensure your items are in their original packaging to qualify for a full refund or store credit.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Carefully place the jewelry in its original velvet pouch and box to prevent damage during transit, ensuring all tags remain attached.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, secure it to your package, and drop it off at any authorized carrier location.

• 4.
  Quality Inspection & Refund

  Once our artisans inspect the returned piece for quality, we will process your refund to the original payment method within 5-7 business days.